Telephone answering and secretarial services
because every business needs an extra pair of hands

what we do

• We take your calls while you or your staff are busy
• Your calls are answered using your company name - your caller will not realise they are speaking to a third-party
• The caller's contact details are recorded on our database for your future reference
• We can transfer callers to any landline or mobile number
• You'll receive your messages instantly by email or SMS
• It takes us just 15 minutes to start answering your calls
• You aren't charged for telemarketing calls and wrong numbers
• We can provide you with 0800, 0845 and local area STD numbers
• We can also assist with online orders, organise appointments and handle bookings

why you'll benefit

• Most people won't leave a message on an answering machine - a friendly human voice will prevent callers from going elsewhere
• Don't let a ringing phone interrupt you from running your business - divert your calls to us and we can take messages
• If you don't get many calls, it is more cost-effective to outsource your telephone answering than to hire a full-time receptionist

prices

• EPH Light £35 (including 10 calls) per month; additional calls charged at £1.40 each.
• EPH Premium £75 (including 50 calls) per month; additional calls charged at £1 each.
• Remember that we don't charge for 'junk' calls - telemarketers, cold callers, wrong numbers etc. Prices exclude VAT. And we'll automatically switch you to the cheapest tariff if your call volume changes